Popular Diagnostic Centre
Popular Diagnostic Centre Ltd. is one of the premier healthcare and diagnostic service providers in Bangladesh. To optimize patient flow and eliminate long waiting queues, they partnered with us to design and deploy an integrated Queue Management Hardware & Software Solution for their medical facilities.
Partnership since
2023
Project duration
4 months
Team deployed
6
What we’ve built for Popular Diagnostic
Smart Queue Management System (Hardware & Software)
Designed, engineered, and deployed a custom hardware-software ecosystem for automated patient serial management. The solution includes physical token kiosks, doctor room calling keypads, LED/TV queue displays, and real-time audio announcements integrated with a centralized management portal.
Key Highlights
- check_circle Custom touchscreen token dispenser kiosks
- check_circle Hardware calling pads for doctor chambers
- check_circle Real-time LED & TV waiting room displays
- check_circle Automated multi-lingual audio announcements
- check_circle Centralized dashboard for tracking patient traffic
- check_circle Seamless failover & offline operation support
The Challenge
Popular Diagnostic Centre faced massive daily patient footfall, leading to overcrowded waiting areas, manual token errors, doctor confusion, and increased wait times across multiple diagnostic departments.
The Solution
Rigg Technologies engineered a robust IoT hardware and software queue management solution. We built custom calling keypads, token dispensers, display controllers, and real-time synchronization software to automate the entire patient journey.
Key Impact
- • Reduced average patient wait times significantly
- • Eliminated crowded queues outside doctor chambers
- • Improved doctor efficiency and chamber management
- • Provided real-time analytics on patient traffic and operational bottlenecks
- • Delivered a calm, organized environment for visiting patients
Ready to create impact at scale?
Let’s design and build enterprise solutions that make a lasting difference.