How We Built a Scalable ERP for Cold Storage Operations

A deep dive into the architecture, engineering decisions, and lessons learned while building a modern ERP platform that powers end-to-end operations for a leading cold storage provider.

Arjun Mehra

Arjun Mehra

Engineering Lead

May 10, 2024 21 min read 3.2K views
Warehouse Storage
Watch overview (2:11)

TL;DR

  • Built a modular, multi-tenant ERP handling 10k+ daily transactions.
  • Reduced order-to-dispatch time by 62% and inventory discrepancies by 67%.
  • Serverless architecture with strong domain boundaries and observability.
  • Scalable, integrable with WMS, TMS, and IoT systems.
  • Scalable, secure, and ready for multi-region expansion.

1. Introduction

Cold storage logistics are complex. From intake to dispatch, every step must be precise, traceable, and temperature-safe. Legacy systems couldn't keep up with the pace or provide the visibility modern businesses demand.

We built a scalable ERP platform for order management, standard workflows, and deliver real-time insights across facilities.

We needed more than software—we needed a system that thinks in real time like a live cold wall.

— Vinod K., Head of Operations

Leading Cold Storage Provider

2. The Challenge

Siloed Systems

Disparate tools for inventory, orders, billing, and reporting created data gaps.

Poor Visibility

Limited real-time visibility across facilities and cold rooms.

Manual Processes

High touch at every step—invoicing, editions, and documentation.

Scale & Compliance

Needed to scale across locations while meeting strict compliance norms.

3. Our Approach

Discover Stakeholder workshops & process mapping
Design Domain modeling & architecture
Build Agile delivery with iterative releases
Integrate APIs, IoT, WMS & TMS integration
Test Automated UAT & load testing
Deploy Blue/Green with monitoring

4. Architecture Overview

Clients
  • Web App
  • Mobile App
  • Partner Portal
API Gateway
Auth
Rate Limiting
Routing
Core Services
Order Service
Inventory Service
Billing Service
Notification Service
Data Layer
PostgreSQL
Redis Cache
S3 / Blob Storage

5. Code Example

// Calculate available inventory
async function calculateAvailable(itemId, facilityId) {
  const [stock, allocated] = await Promise.all([
    getStock(itemId, facilityId),
    getAllocated(itemId, facilityId)
  ]);
  const available = stock - allocated;
  if (available < 0) throw new Error('Insufficient');
  return available;
}

6. API Example

Request

POST /api/v1/orders

{ "customerId": "CUST-123", "quantity": 10 }
Response 200
{ "orderId": "ORD-70901", "status": "CONFIRMED" }

7. Live Sandbox

Warehouse: WH-01

Temp: -18°C

On Hand

12,450 kg

Reserved

2,150 kg

Available

10,300 kg

8. Process Flow

Order Created

Reserved

Dispatched

9. Flow Comparison

Aspect Legacy Flow New Flow
Order Processing 3-5 manual handoffs Automated validation & routing
Inventory Visibility Periodic updates Real-time sync
Dispatch Time 4-6 hours 30-45 minutes

10. Notes, Tips & Warnings

Note

Always simulate peak load before production. Infra is elastic but not infinite.

Tip

Use idempotent APIs to avoid duplicate records.

Warning

Even short timeouts should explicitly imply concurrency issues.

11. Implementation Timeline

Week 1-2 Discovery & Planning
Week 3-8 Build Core Modules
Week 9-11 Integrations & Testing
Week 12 Go-Live & Hypercare

12. Results & Key Lessons

62%

Faster order-to-dispatch time

90%

Reduction in discrepancies

99.9%

System uptime achieved

3x

Increase in operational throughput

13. FAQ

What technologies did you use?

We used Node.js, PostgreSQL, Redis, React, and AWS cloud infrastructure to build the complete solution.

How long did the implementation take?

The entire project took approximately 12 weeks from initial discovery to deployment.

How is the system secured?

Role-based access control, end-to-end data encryption, and continuous monitoring ensure high security standards.

Can it integrate with other tools and regions?

Yes, through flexible REST/GraphQL APIs and multi-tenant setup for global scale.

14. Resources

ERP Platform Overview (PDF) 1.2 MB
Architecture Diagram (PNG) 842 KB
Architecture Diagram (PNG) 842 KB
Architecture Diagram (PNG) 842 KB

15. Comments & Testimonials

Avatar
Priya Shah
3 days ago

COO

"Fantastic transformation! This platform is an absolute backbone for our operations."

Avatar
Rohit Menon
5 days ago

IT Head

"Real-time visibility has reduced firefighting significantly. Great work, team!"

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